Complaints & Feedback

Tell us what needs to change.

Easy Read

You can tell us if something is wrong.
You can tell us if something is good.
You do not have to say your name.
Fill in the boxes below. Only the big box is needed.
You can also call us on 07 3111 6703.

We are committed to truly listening to everyone we work with - NDIS participants, young people, families, staff and partners. This form is secure and confidential. You can make a complaint, share feedback, or pay a compliment, and you may do so anonymously.

If someone is in immediate danger, call 000.

Secure

Submitted over an encrypted connection and stored in our protected system.

Anonymous option

Leave your details out entirely if you prefer.

No retaliation

Raising a concern will never affect the supports you receive.

What are you submitting?*

Your relationship to Praxis*

Submit this anonymously. We will still investigate, but we won't be able to contact you about the outcome.

Your name

Email*

Phone

Suburb or location

Service area

Date it happened (if relevant)

What happened?*

What outcome would you like?

I consent to Praxis Solutions storing and using this information to investigate and respond to my submission.

You can also contact the NDIS Quality and Safeguards Commission on 1800 035 544, or the Office of the Public Guardian on 1300 653 187, if you would prefer to raise a concern outside Praxis Solutions.

Other formats

Prefer a different way to tell us?

Easy Read Complaints & Feedback Flyer & Form feedback@praxissolutions.org